Returns & Exchanges

At London, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garment is unworn and in its original condition.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal and drop off the package at any authorized courier location across the UK.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.